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All Saiku Enterprise licenses come with 24/7 online technical support to address technical enquiries and provide rapid resolution to bugs and issues. Support is provided by our knowledgeable UK based support team, with options for telephone and onsite support also available.
BI Platform Technical Support
At Meteorite BI we have decades of experience in running and tuning hardware and software to get the most out of Saiku Analytics and the whole BI platform. We can provide this expertise to help deliver the maximum performance from your platform wherever the bottleneck might be. It doesn’t matter whether the application is in the cloud, on premise or a hybrid solution, Meteorite can optimise performance of your hardware, databases, network and software.
If you don't have the space or capacity to host your own BI infrastructure, Meteorite offer a number of Cloud solutions to deliver outsourced data analysis and discovery. Saiku can be deployed on a wide range of cloud providers using a number of different analytic databases to fit the needs and the budget of the client. Meteorite Cloud solutions can be deployed quickly and include support, upgrades and backup and recovery options. Meteorite Cloud delivers analytics without the hassle.